UAT Completion Email Sample: A Guide for Smooth Software Rollouts

Getting software ready for launch is a big deal, and User Acceptance Testing (UAT) is a key step in making sure everything works right. After UAT, you need to let everyone know the testing is done and what happened. This essay will give you a clear understanding of what a good UAT Completion Email Sample looks like and provide different email templates you can use.

Why a Well-Crafted UAT Completion Email Matters

A UAT completion email is super important for several reasons. It’s like the official announcement that the testing phase is over. This email informs all stakeholders, including testers, project managers, and business users, about the results of the UAT and the next steps. A clear and concise email prevents confusion and keeps everyone on the same page.

Here’s why a good email matters:

  • It provides a summary of the testing phase.
  • It communicates the outcome: pass, fail, or conditional.
  • It outlines the next actions to be taken.

Sometimes, you might need to use a table to summarize test results or communicate the status of specific features.

Feature Status Comments
Login Passed All tests passed.
Payment Processing Failed Error during payment processing.

Email to the Testers (UAT Completion)

Subject: UAT Completion – [Project Name]

Hi Team,

This email confirms that we have successfully completed User Acceptance Testing (UAT) for [Project Name]. Thank you all for your hard work and dedication during the testing phase. Your contributions were invaluable.

Summary of Results:

  • Overall Status: [Passed/Failed/Conditional]
  • Number of Tests Run: [Number]
  • Number of Passed Tests: [Number]
  • Number of Failed Tests: [Number]
  • Number of Open Issues: [Number]

All the test results are available [link to test results].

The next steps are [Next steps, e.g., issue resolution, production deployment].

Thank you again for your efforts.

Best Regards,

[Your Name]

[Your Title]

Email to Project Manager (Results and Next Steps)

Subject: UAT Completion Report – [Project Name]

Dear [Project Manager Name],

This email serves as formal notification that User Acceptance Testing (UAT) for [Project Name] has been completed. Please find the summary below.

Key Findings:

  • Status: [Passed/Failed/Conditional]
  • Test Coverage: [Percentage]
  • Critical Issues: [Number]

Detailed results are available here: [link to report].

Next Steps:

  1. [Step 1: e.g., Address the failed test cases and outstanding issues]
  2. [Step 2: e.g., Prepare the application for deployment.]
  3. [Step 3: e.g., Schedule a meeting to discuss deployment with stakeholders]

Please let me know if you have any questions.

Best regards,

[Your Name]

[Your Title]

Email to Stakeholders (Overall Status and Decisions)

Subject: UAT Completion and Decision – [Project Name]

Dear Stakeholders,

This email is to inform you that User Acceptance Testing (UAT) for [Project Name] has been successfully completed. Based on the results, [Decision: e.g., we have decided to proceed with production deployment/we have decided to postpone the deployment.]

Key Points:

  • Overall Result: [Passed/Failed/Conditional]
  • Major Issues Addressed: [Brief summary]
  • Deployment Date: [Date]

A detailed report can be viewed here: [link to the full report].

If you have any questions, please do not hesitate to ask.

Sincerely,

[Your Name]

[Your Title]

Email for Failed UAT (and Next Steps)

Subject: UAT Failed – [Project Name] – Next Steps

Dear Team,

This email is to inform you that the User Acceptance Testing (UAT) for [Project Name] has resulted in a “Failed” status.

Key Issues:

  • [Issue 1]
  • [Issue 2]
  • [Issue 3]

Next Steps:

  1. Development Team: [Action needed]
  2. Testing Team: [Action needed]
  3. Re-testing: Scheduled for [date].

Please review the complete report: [link to the full report].

Thank you,

[Your Name]

[Your Title]

Email for Conditional UAT Completion (Pending Actions)

Subject: UAT Completion – Conditional – [Project Name]

Dear Team,

This email announces the conditional completion of User Acceptance Testing (UAT) for [Project Name]. The software has several open issues. However, the team is going to resolve the following issues:

Open Issues:

  • [Issue 1: Brief Description and Impact]
  • [Issue 2: Brief Description and Impact]

Actions:

  • [Action 1: e.g., Development to address Issue 1 by [date]]
  • [Action 2: e.g., Tester to retest by [date]]

The full report: [link to the full report].

Best Regards,

[Your Name]

[Your Title]

Email to Notify About Re-Testing After Fixes

Subject: UAT Re-Testing Notification – [Project Name]

Dear Testers,

This email is to inform you that the fixes for issues identified during the initial UAT phase for [Project Name] have been implemented. We have scheduled a re-testing phase.

Key Changes:

  • [List of resolved issues or changes made]

Re-Testing Details:

  • Test Cases: [List of the test cases to be re-tested]
  • Testing Period: [Start Date – End Date]
  • [Link to the testing environment]

Please review the changes and start testing. Your support is highly appreciated.

Thank you,

[Your Name]

[Your Title]

In conclusion, a well-written UAT Completion Email Sample is a crucial element of the software development process. By providing clear and concise communication, you can ensure a smooth transition from testing to deployment. Use the email templates provided here as a starting point and customize them to fit your specific project needs. Remember to always be clear about the results, the next steps, and who is responsible for what. Good communication helps everyone involved and makes the project go more smoothly!